Shipping Policy

Effective Date: May 1, 2025

At TracksidePrinting.com, we’re committed to ensuring your high-quality prints are delivered safely and on time. Please review our shipping policy to understand how we process, ship, and handle your orders.

1. Order Processing

Orders for prints are processed within 3–5 business days after payment confirmation.
Custom or large-format print orders may take longer depending on volume and specifications.
You will receive an email confirmation with your order details and tracking information once shipped.

2. Shipping Methods & Delivery Times

We offer domestic shipping within [Your Country], and international shipping to select countries.

Estimated delivery times:

Standard Domestic Shipping: 3–7 business days
Expedited Domestic Shipping: 1–3 business days
International Shipping: 7–21 business days (may vary by region)

Please note: Delivery times are estimates and may be affected by holidays, weather, or carrier delays.

3. Shipping Rates

Shipping rates are calculated at checkout based on your location, order size, and selected shipping method.
Occasionally, we may offer free shipping promotions—be sure to subscribe to our newsletter for updates.

4. Damaged or Lost Packages

We take great care in packaging your prints securely. However, if your order arrives damaged, please:

Contact us within 7 days of delivery
Include your order number and clear photos of the damaged item and packaging

We’ll gladly offer a replacement or refund, depending on the situation.

For lost packages, please reach out after 7 business days for domestic orders or 21 business days for international orders. We’ll coordinate with the shipping carrier to resolve the issue.

5. Shipping for Event Media or Digital Products

All event media coverage and videography services are delivered digitally via email, private link, or secure download portal—no physical shipping involved.
Delivery timelines for digital media are specified in your service agreement or booking confirmation.

6. International Shipping & Customs

International orders may be subject to customs duties, taxes, or import fees set by your country. These are the responsibility of the buyer. Trackside Printing is not liable for any delays caused by customs clearance.

7. Incorrect Addresses

Please ensure your shipping address is correct before placing your order.
We are not responsible for packages delivered to incorrectly provided addresses.

If your order is returned due to an incorrect address, we’ll contact you to arrange re-shipment (additional shipping fees may apply).

Contact Us

If you have any questions about your shipment or need assistance with an order, reach out to us at:

📧 Email: TracksidePrinting@gmail.com
🌐 Website: https://tracksideprinting.com